Libbey Inc. and Palmer Associates:

Long-Standing Relationship Built on Value

Libbey and Palmer Associates have been working together for 45 years. Our history is strongly linked to the “Large machine design and testing” focus that Palmer Associates has built and centralized its business around. The focus is ideal for Libbey who manufacturers their glass tableware products in custom manufacturing machines. Palmer has been very complementary to our own work force.

Palmer Associates offers well-managed labor and documentation of work. As well, Palmer consistently monitors itself from a “Cost / Value” standpoint, offering outstandingly competitive rates and efficient project schedules. The cheapest hourly rate is not always the winner. Palmer strives to benchmark their service to be world class at an affordable value.

Benefits from working with Palmer:

• Value of good designs that seldom need revisions
• Value from service that is very competitive in the market
• CAD systems integration
• On site assistance at our offices has been a large contributor to success
• Great motivated people and a management team that has a focus on value

Palmer is unique because the management team at Palmer owns the business. It is well known in the industry that some of the best motivation toward value-added suppliers comes through this kind of team ownership of the business. Palmer’s machine development capabilities, machine design background, and unique history are one of a kind.

Terry E. Hartman
VP Engineering and Research
Libbey, Inc., Toledo, Ohio